These Terms and Conditions govern your use of the vs3789 platform, including all betting, casino gaming, account management, payment, and support services. Please read them carefully before creating an account or placing any wager.
vs3789 is strictly available to persons aged 18 years and above. Creating an account as a minor is a material breach of these Terms and will result in immediate account closure and forfeiture of any funds.
By registering an account or using any service on vs3789, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the platform.
vs3789 reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms.
These Terms are drafted with Bangladeshi players in mind. Currency references are in Bangladeshi Taka (৳). All times referenced are Bangladesh Standard Time (BST, UTC+6) unless stated otherwise.
vs3789 is committed to responsible gambling. Players have access to deposit limits, self-exclusion, and session time controls at all times. See our Responsible Gaming page for full details.
Each individual may register only one account on vs3789. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of balances held therein.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
2.1 To register and use the vs 3789 Platform, you must meet all of the following eligibility criteria at the time of registration and at all times during your use of the Platform:
2.2 By completing the registration process, you represent and warrant that all information you provide is accurate, complete, and current. You agree to update your account details promptly if any information changes.
2.3 vs3789 reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason for such refusal.
2.4 Only one Account per individual is permitted. Registering multiple accounts, whether using the same or different personal details, is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
3.1 You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your login credentials with any other person.
3.2 You are responsible for all activity that occurs on your Account, whether or not you authorised that activity. If you suspect that your Account has been accessed without your authorisation, you must notify vs3789 support immediately via live chat.
3.3 vs3789 recommends that all Players enable two-factor authentication (2FA) on their Account. This provides an additional layer of security by requiring a verification code sent to your registered mobile number each time you log in from an unrecognised device.
3.4 Your Account is personal to you. You must not transfer, sell, or otherwise deal with your Account or any Funds held therein with any third party. Any such transfer is void and may result in Account suspension.
3.5 You must ensure that your contact details, including your registered mobile number, are kept up to date at all times. vs3789 communicates important account and security notifications to your registered contact details.
3.6 Accounts that have had no login activity for a continuous period of 12 months may be classified as inactive. vs3789 may notify you via your registered contact details before applying any inactive account administration fees as permitted under applicable policy. You may reactivate your Account by logging in at any time.
4.1 vs3789 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of any specific payment method may change without prior notice.
4.2 The minimum deposit amount is ৳500. There is no platform-side transaction fee applied to deposits; however, your payment provider may apply its own charges, for which vs3789 accepts no responsibility.
4.3 Deposits are typically credited to your Account instantly upon confirmation from the payment provider. In cases of technical delay, deposits may take up to 30 minutes to appear. If your deposit has not appeared after 30 minutes, contact support via live chat with your transaction reference.
4.4 Withdrawal requests are subject to KYC verification being completed on your Account. Once KYC is approved, withdrawal requests are processed within 24 hours to your registered payment method. Withdrawals are returned to the same method used for your most recent deposit where possible.
4.5 vs3789 reserves the right to request additional documentation before processing a withdrawal if there is any reason to verify the source of funds or the identity of the Account holder. This is a standard anti-fraud and anti-money-laundering measure.
4.6 Minimum withdrawal amounts apply and are displayed at the time of the withdrawal request. Withdrawals below the applicable minimum will not be processed until the balance reaches the minimum threshold.
4.7 vs3789 does not accept deposits from third-party accounts. The name on your payment method must match the name registered on your vs3789 Account. Any deposits received from mismatched sources may be returned and the Account suspended pending investigation.
5.1 All bets placed on vs3789 are subject to the specific rules applicable to the sport or event in question. These rules are available within the relevant betting market prior to placing a wager.
5.2 Once a bet is confirmed, it is binding and cannot be cancelled or amended by the Player, except where vs3789 expressly provides a cash-out or bet-edit feature for a specific market.
5.3 vs3789 reserves the right to void any bet placed in error — including bets placed at clearly incorrect odds resulting from a manifest error in pricing — at any time before settlement. Players will be notified and the staked amount returned.
5.4 In the event that a sporting event is postponed, abandoned, or cancelled, bets will be settled in accordance with the specific rules of the relevant market. Generally, if an event does not commence within 24 hours of the scheduled start time, bets will be voided and stakes returned.
5.5 Live (in-play) betting markets are offered on selected events, including BPL matches, T20 World Cup fixtures, IPL games, and Bangladesh Tigers international series. Live odds update in real time; the odds accepted at the moment of bet confirmation are final.
5.6 Maximum stake limits apply to all markets and are displayed at the time of bet placement. vs3789 reserves the right to impose individual stake limits on any Account at any time, including where unusual betting patterns are detected.
5.7 Winnings from settled bets are credited to your Account balance promptly following official result confirmation. vs3789 relies on authoritative data providers for result verification and accepts no liability for delays caused by data provider issues.
6.1 All casino games available on vs3789, including slots, live dealer tables, and crash games, are provided by certified third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. The rules applicable to each game are those published by the respective game provider and displayed within the game interface.
6.2 All games use certified random number generator (RNG) technology or, in the case of live dealer games, physical dealing equipment operated by trained dealers. vs3789 does not modify game outcomes.
6.3 The Return to Player (RTP) percentages for each game are as published by the game provider. These represent the theoretical long-term return and are not a guarantee of any individual session outcome.
6.4 In the event of a technical failure — including disconnection, game malfunction, or incomplete transaction — vs3789 will endeavour to reconstruct the game state from server logs and resolve the outcome fairly. Where reconstruction is not possible, the stake may be returned to the Player's Account at vs3789's discretion.
6.5 Players must not use any automated tools, bots, scripts, or software to interact with casino games or the Platform in any manner. Any such use constitutes a prohibited conduct under Section 10 of these Terms.
7.1 vs3789 may offer bonuses, free bets, free spins, deposit match promotions, and other promotional offers to Players from time to time. Each promotion is subject to its own specific terms and conditions, which will be stated clearly at the point of offer.
7.2 Bonus Funds are subject to wagering requirements before they — or any winnings derived from them — can be withdrawn. The specific wagering requirement (expressed as a multiplier, e.g., 10x) applicable to any bonus will be stated in the promotion terms.
7.3 Unless the promotion terms state otherwise, Bonus Funds must be used within 30 calendar days of being credited to your Account, after which they will expire and be removed automatically.
7.4 vs3789 reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is cancelled after a Player has already commenced wagering towards the applicable requirement, the portion of Bonus Funds not yet played through will be removed from the Account.
7.5 Promotions are intended for recreational Players only. Players found to be exploiting bonus offers — including through matched betting, arbitrage, or syndicate play — may have their bonus eligibility revoked and their Account reviewed.
7.6 Only one welcome bonus may be claimed per Player, per household, and per payment method. Bonus stacking is not permitted unless explicitly stated in the promotion terms.
8.1 As part of our commitment to safe and fair operation, vs3789 is required to verify the identity and age of all Players before processing withdrawal requests. This process is known as Know Your Customer (KYC) verification.
8.2 To complete KYC, you may be required to submit one or more of the following documents: a government-issued photo ID (National ID card, passport, or driving licence); a recent utility bill or bank statement confirming your registered address; and, where required, documentation confirming the source of funds in your Account.
8.3 Documents must be clear, legible, unaltered, and current. vs3789 may request that documents be submitted via the Account verification portal or directly to the support team.
8.4 vs3789 will endeavour to complete KYC reviews within 3 business days of receiving all required documentation. If additional information is required, you will be notified via your registered contact details.
8.5 Withdrawals will remain on hold until KYC verification is satisfactorily completed. vs3789 accepts no liability for any loss arising from a delay in withdrawal processing caused by incomplete or unsatisfactory KYC documentation.
9.1 vs3789 is committed to providing a safe and responsible gambling environment. We believe that gambling should be an enjoyable form of entertainment, and we provide tools to help Players manage their activity.
9.2 The following responsible gaming tools are available to all registered Players directly from the Account dashboard:
9.3 If you believe your gambling is becoming a problem, we encourage you to make use of these tools immediately and to contact our support team via live chat. Our support staff are trained to assist Players experiencing gambling-related difficulties.
9.4 Players who have registered a self-exclusion must not attempt to create a new Account during the exclusion period. Any Account created in breach of a self-exclusion will be closed immediately and any funds returned.
9.5 For more information on our responsible gaming commitment, please visit our Responsible Gaming page.
10.1 The following conduct is strictly prohibited on the vs3789 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where required:
11.1 All content on the vs3789 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the property of vs3789 or its content suppliers and is protected by applicable intellectual property laws.
11.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial purposes in accordance with these Terms. You must not reproduce, distribute, modify, create derivative works from, or exploit any content on the Platform without the prior written consent of vs3789.
11.3 The vs3789 name, logo, and all associated brand marks are proprietary trademarks. Nothing in these Terms grants you any right to use them.
12.1 The Platform is provided on an "as is" and "as available" basis. vs3789 makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
12.2 To the fullest extent permitted by applicable law, vs3789 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
12.3 vs3789's total aggregate liability to you in connection with any claim arising from these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30-day period preceding the event giving rise to the claim.
12.4 Nothing in these Terms shall limit vs3789's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
13.1 vs3789 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy.
13.2 vs3789 will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and fraud prevention services solely to the extent necessary to provide the Platform's services securely.
13.3 All personal data and financial information transmitted between your device and the vs3789 Platform is encrypted using 256-bit SSL (Secure Socket Layer) technology.
14.1 You may close your Account at any time by contacting vs3789 support via live chat. Upon closure, any verified real-money balance remaining in your Account will be returned to your registered payment method following completion of any pending KYC requirements.
14.2 vs3789 reserves the right to suspend or permanently close any Account at its discretion, including where: (a) a breach of these Terms has occurred or is suspected; (b) fraudulent or criminal activity is detected; (c) the Account holder is found to be under 18 years of age; or (d) vs3789 is required to do so by applicable law or a regulatory instruction.
14.3 Where an Account is closed by vs3789 due to a material breach of these Terms, vs3789 may withhold any balances pending investigation. Balances that are found to have been accrued through prohibited conduct will be forfeited.
14.4 Sections of these Terms that by their nature should survive termination — including Sections 10, 11, 12, and 15 — shall remain in full force and effect following Account closure.
15.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which vs3789 operates.
15.2 Any disputes arising between you and vs3789 that cannot be resolved informally should be raised first with vs3789 customer support. vs3789 is committed to resolving disputes fairly and in a timely manner.
15.3 If a dispute cannot be resolved through our internal complaints process, you may have the right to refer the matter to an independent dispute resolution body, details of which will be provided upon request.
15.4 If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect.
16.1 If you have any questions about these Terms and Conditions, or if you wish to make a complaint, please contact our support team who are available 24 hours a day, 7 days a week via live chat from within your Account dashboard.
16.2 You may also reach us by email at: [email protected] (plain text — not a clickable link). Please include your Account username and a clear description of your query or complaint in any correspondence.
16.3 These Terms and Conditions were last reviewed and updated in January 2026. The current version supersedes all prior versions of the vs3789 Terms and Conditions.
Now that you have reviewed the vs3789 Terms and Conditions, you are ready to enjoy cricket betting, live casino tables, and over 1,000 slots — all with fast bKash and Nagad payments.
18+ only. Please gamble responsibly. Terms and Conditions apply.