At vs3789, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support needed to stay in control at all times.
vs3789 takes its responsibility to players across Bangladesh seriously. We have built a comprehensive responsible gaming framework that gives every registered player direct access to tools that promote safe, informed, and enjoyable play.
Every decision we make at vs3789 puts player safety ahead of revenue. Our responsible gaming tools are built directly into the account dashboard — accessible at any time, at no cost, with no waiting period.
vs3789 enforces a zero-tolerance policy on underage gambling. Age verification is mandatory at the KYC stage, and we reserve the right to request proof of age at any point during your relationship with the platform.
We provide clear guidance on how gambling odds work, how to recognise the early signs of problem gambling, and where to seek help. Informed players make better decisions about how they play.
vs3789 publishes Return to Player (RTP) percentages for all casino games and ensures that sports betting odds are clearly displayed before any wager is placed. There are no hidden margins or deceptive practices.
Our 24/7 support team is trained to handle responsible gaming conversations with empathy and discretion. Whether you need help setting limits or want to take a break, we are here to assist without judgment.
vs3789 operates on a platform secured by 256-bit SSL encryption. All games are supplied by certified providers and use certified random number generators, ensuring that every outcome is genuinely fair and unpredictable.
Every vs3789 account comes with a full suite of responsible gaming controls. You can activate or adjust any of these tools at any time directly from your account dashboard, free of charge.
Set a maximum deposit amount for any rolling period — daily, weekly, or monthly. Once your limit is reached, no further deposits can be made until the period resets. Limits can be lowered immediately; increases take 24 hours to activate to give you time to reconsider.
Define how long each gaming session can last. When your time limit is reached, vs3789 will display a notification and log you out automatically. This tool helps you maintain healthy boundaries around how much time you spend on the platform each day.
Set a cap on the total amount you are willing to lose within a defined period. Once that threshold is crossed, your account will be automatically restricted from placing further wagers until the period ends. This is one of the most effective tools for keeping your play within budget.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or up to 30 days. During this time your account will be suspended for betting and gaming activity. You can still log in to request a withdrawal of your balance during a cooling-off period.
If you feel that gambling is becoming a serious problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. Once self-exclusion is active, your account will be fully closed to all gaming and betting activity. This action cannot be reversed during the exclusion period — it is designed to be a firm commitment.
Enable on-screen pop-up reminders that appear at regular intervals during your gaming sessions — every 30, 60, or 90 minutes. Each reminder shows how long you have been playing and gives you the option to continue or end your session immediately.
Problem gambling can develop gradually. Being aware of the early warning signs allows you to take action before gambling begins to seriously affect your finances, relationships, or mental well-being. vs3789 encourages all players to regularly reflect on their gambling behaviour.
Honestly answering the following questions can help you gauge whether your gambling habits are healthy. If you answer "Yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or contact our support team.
If you believe gambling is becoming a problem for you or someone you care about, taking action early makes a significant difference. Here is how to get help through vs3789 and beyond.
The first and most important step is recognising that gambling has become more than entertainment. Acknowledging this honestly — to yourself — opens the door to real change.
Log in to your vs3789 account and immediately set a deposit limit, session time limit, or cooling-off period. If things feel serious, activate self-exclusion right away. These tools work instantly to restrict your access.
Reach our 24/7 support team via live chat inside your account dashboard, or send an email to [email protected]. Our team can apply restrictions to your account immediately and guide you through the available options.
Sharing your situation with a trusted friend, family member, or colleague can relieve a significant amount of stress and help you feel supported as you work through the issue.
Consider speaking with a mental health professional or counsellor who specialises in behavioural addictions. Professional support — combined with the account restrictions available at vs3789 — gives you the strongest foundation for recovery.
If you are concerned that a family member or someone close to you is experiencing problem gambling, there are steps you can take to support them without enabling harmful behaviour.
vs3789 enforces a strict minimum age requirement of 18 years for all players. If you share a device with younger family members, please take the following precautions:
Following these principles helps ensure that gambling at vs3789 remains a positive, enjoyable experience — both today and in the long term.
Decide in advance the maximum amount you are comfortable spending on gambling, and treat that amount as the cost of entertainment — not as an investment. Never exceed your pre-set budget.
Every form of gambling has a built-in house edge. Losing is a normal and expected outcome. Never chase losses or attempt to "win back" money you have already spent.
Step away from the platform regularly. Continuous long sessions impair decision-making and can cause you to lose track of how much time and money you have spent. Use the session timer tool in your dashboard.
Avoid gambling when you are under the influence of alcohol or any substance, or when you are in an emotionally distressed state. Clear-headed decisions are always safer decisions.
Maintain a healthy balance between gambling and other leisure activities, social commitments, and responsibilities. Gambling is one form of entertainment among many — it should not dominate your free time or finances.
Never gamble with money allocated for rent, food, utilities, education, or any other essential expense. Gambling funds should come exclusively from your disposable income — money left over after all obligations are met.
When gambling stays fun and within your means, vs3789 has everything you need for a great time — from live cricket betting and high-RTP slots to exclusive games and live casino tables. Play smart, set your limits, and enjoy the experience.
18+ only. Gambling involves financial risk. Please play within your means. Terms and Conditions apply.